Terms and Conditions

General Website Terms And Conditions

This website (“Website”) is run and maintained by The Return Hub, a limited company registered in England and Wales (company number: 10247842 VAT registration number: GB257386764; registered office: Springfield House, Springfield Road, Horsham, West Sussex, RH12 2RG),

These Terms and Conditions set out the terms on which you may make use of the Website.

Your use of the Website is conditional upon the acceptance of these Terms and Conditions, which include the Privacy Notice associated herewith. Please read these pages carefully before you start to use the Website.


All references to “our”, “us” or “we” within these Terms and Conditions are deemed to refer to The Return Hub, and its associates.

Variation of Terms and Conditions

We reserve the right to periodically update or modify these Terms and Conditions. Your continued use of the Website after any such updates or modifications indicates your agreement to and acceptance of the updated Terms and Conditions. It is your responsibility to periodically review the Terms and Conditions to ensure compliance therewith.

Accessing the Website

Access to our Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our Website without notice. You are responsible for making all arrangements necessary for you to have access to our Website. You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these Terms and Conditions, and that they comply with them.
Service availability
We try to ensure continuous availability of the Website and all the services available on it but we will not be liable if for any reason our Website is unavailable at any time or for any period.

If a fault occurs, please report the fault by telephone, email or in writing to The Return Hub. You can contact us using the following details:

By email: help@thereturnhub.com
By Phone: 44 203 907 8040
By Post: Springfield House, Springfield Road, Horsham, West Sussex, RH12 2RG

Intellectual Property

Unless otherwise stated, all copyright database rights and other relevant intellectual property rights or similar rights in all material presented on this Website – including graphical images – are either owned by us or are licensed to us for reproduction on the Website. Use of the Website does not give you any proprietary rights in such materials.

Your use of the Website and its services shall be governed and constrained by applicable copyright, trademark and other intellectual property laws around the world, in addition to these Terms and Conditions.

You specifically agree that the names and logos of The Return Hub Opportunities and all related product and service names, design marks and slogans, and any other intellectual property rights in and to the Website and the materials published on the Website are owned or licenced by The Return Hub and may not be used without our prior consent. Use of the Website does not give you any proprietary rights in such materials.

Use of the Website

Subject to the restrictions in these Terms and Conditions, The Return Hub hereby grants to you a limited, worldwide, non-exclusive, non-transferable, non-sublicenseable, and revocable license to use the Website and/or the materials available on the Website for the sole purpose of (for individuals) looking for employment opportunities and career information or (for employers) seeking to recruit staff.

You may use, print and download information from the Website for these purposes only and for no other personal or commercial purpose. You may not otherwise copy, display, transmit or distribute any material from the Website.

Without the prior written permission of The Return Hub no part of this Website may be reproduced or transmitted to or stored in any other website, nor may any of its pages or part of it be disseminated, modified, transmitted, distributed, broadcast or published in any electronic or non-electronic form, nor included in any public or private electronic retrieval system or service.

If you use, print off, copy or download any information from our Website in breach of these Terms and Conditions, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.


No registration is required to access the Website. However, in order to access and use certain features and areas of the Website we may require that you register and provide The Return Hub with certain information about yourself. The collection, processing and use of this information is governed by the Privacy Policy. By using our Website, you consent to such processing and use and you warrant that all data provided by you is accurate.

By your registration on the Website, you represent, warrant, and covenant that: (1) you have the power and authority to agree to these Terms and Conditions; and (2) entering into this agreement is lawful and valid in the jurisdiction in which you live and the jurisdiction in which you access the Website.

Uploading information to the Website

The Return Hub will not be responsible, or liable in any way, for any information,  data, text, files, images, graphics or other materials uploaded to, transmitted through, or linked on this Website by you or any other user of the Website.

You must not upload, email, transmit or otherwise make available any documents, information or content:
• to which you do not own the rights or have not received all necessary consents;
• that is inaccurate, incomplete or false;
• that is inappropriate, unlawful, harmful, threatening, abusive, defamatory, tortious, libelous, invasive of another’s privacy, offensive, or otherwise deemed by us to be objectionable; or
• that infringes any intellectual property rights of another party, or breaches any legal duty owed to a third party, such as a contractual duty or a duty of confidence.

You agree that The Return Hub may or may not screen content, but that The Return Hub and its designees shall have the right (but not the obligation) in their sole discretion to screen, refuse or remove any content that is available via the Website. Without limiting the foregoing, The Return Hub and its designees shall have the right to review materials posted to the Website and remove any content that does not comply with these Terms and Conditions or is otherwise objectionable.

You agree that you must evaluate, and bear all risks associated with the use of any content on the Website, including the quality, applicability, accuracy, completeness or usefulness of any content, and you agree that The Return Hub has no responsibility or liability for deletion of content; or any reliance placed on the content by any users of the Website, or by anyone who may be informed of any of its contents.

This list only serves to provide examples and is not meant to be an exhaustive list of the types of misuse of the Website that may result in the restriction, suspension or termination of your access to the Website.

Links from our Website

The Website may provide, or third parties may provide, links to other websites or resources of third parties. These links are provided for information only and The Return Hub has no control over the contents of such websites or resources. Therefore, you acknowledge and agree that The Return Hub has no responsibility for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such websites or resources. You further acknowledge and agree that The Return Hub shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such website or resource.


You agree that use of the Website is at your sole risk. The Website (including but not limited to all software, functions, materials, and information, displayed on our Website) is provided on an “as is” and “as available” basis, without any guarantees, conditions or warranties as to their accuracy, and to the extent permitted by law.

The Return Hub does not guarantee the accuracy, reliability, completeness, or usefulness of, or otherwise adopt or endorse, any information or services provided by this Website. Neither can we guarantee that any information or services are still current or applicable.

The Return Hub makes no warranty that the contents of this Website are free from infection by viruses or anything else which has contaminating or destructive properties.

The Return Hub is not responsible for unauthorised access to, or alteration of, users’ material or data.

You understand and agree that any material and/or data downloaded or otherwise obtained through the use of the Website is done at your own discretion and risk and that you will be solely responsible for any damage to a computer system or loss of data that results from the download of such material and/or data.

The Return Hub is not responsible for any material or data sent, using the services of this Website, by any third party.

The Return Hub is not responsible for any threatening, defamatory, obscene, offensive or illegal information or use of the Website’s services by any other party.

No advice or information, whether oral or written, obtained by you through the Website shall create any warranty not expressly made herein.

Viruses, Hacking and Other Offences

You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any material posted on it, or on any website linked to it.


You agree that The Return Hub may in its sole discretion and without prior notice terminate your registration, and revoke your right to use or access the Website if it believed for any reason that you have violated or acted inconsistently with these Terms and Conditions.

Cause for such termination shall include, but not be limited to: (a) breaches or violations of these Terms and Conditions or other incorporated agreements or guidelines, (b) requests by law enforcement or other government agencies, (c) a request by you (self-initiated account deletions), (d) discontinuance or material modification to the Website (or any part thereof), (e) unexpected technical or security issues or problems, (f) extended periods of inactivity, (g) engagement by you in fraudulent or illegal activities, and/or (h) non-payment of any fees owed by you in connection with the Website.

Termination of your account includes: (a) withdrawal of your right to use the Website (b) removal of access to all offerings within the Website, (c) deletion of your password and all related information, files and content associated with or inside your account (or any part thereof), and (d) barring of further use of the Website.

The Return Hub shall not be liable to you or any third party for any termination of your registration, or access to the Website. Upon any termination of these Terms and Conditions, you shall immediately discontinue use of the Website.

Limitation of Liability

In no event shall The Return Hub nor any of its subsidiaries, agents, representatives or related third parties have any liability for any loss or damages incurred by any user, including, without limitation direct, indirect, special, incidental, or consequential damages, in connection with the Website or relating to use of the Website or its content or any user contributions, inability to use the Website, any websites linked to this Website, and any materials or other information contained within the Website or on websites linked to this Website, including: loss of profits or contracts; loss or damage to data; loss of business; business interruption; loss of income or revenue; loss of anticipated savings; loss of goodwill; or wasted management or office time, whether based on warranty, contracts, statutes, regulations, tort (including, but not limited to, negligence) or any other legal theory, even if foreseeable, and whether or not advised of the possibility of such damages.
If your use of the materials or information from this Website results in the need for servicing, repair or correction of equipment or data, you assume all costs thereof.


You agree to indemnify and hold harmless The Return Hub and its affiliates for any claim or demand, including reasonable legal expenses, made by any third party arising out of your user contributions, your use of the information or services provided by this Website, your violation of these Terms and Conditions, or your violation of any rights of another.

You must tell The Return Hub immediately if anyone makes or threatens to make any claim or issue legal proceedings against you relating to your use of the Website and you will, at The Return Hubs’ request, immediately stop the act or acts complained of. If The Return Hub asks you to, you must confirm the details of the claim(s) in writing.

Law and Jurisdiction

These Terms and Conditions are governed by English law and you agree to submit to the exclusive jurisdiction of the English Courts.

Questions and comments

If you have any questions or comments about the above terms and conditions, please contact Sarah Thorne by post at Springfield House, Springfield Road, Horsham, West Sussex, RH12 2RG or by email: help@thereturnhub.com. Please also review the Privacy Notice relating to data gained via this Website.


Please report any violations of the Terms and Conditions to Sarah Thorne by post at Springfield House, Springfield Road, Horsham, West Sussex, RH12 2RG
Conduct of Employment Agencies and Businesses Regulations 2003




We will not be liable for any costs, expenses or damages incurred by the Customer (the “Costs”) pursuant to the Services. Nothing in this paragraph shall limit or exclude any liability incurred by us due to fraudulent misrepresentation or concealment, nor for any damages for personal injuries caused by the negligence of the Customer, its agents or its employees.

Content and links

If your advertisement links to another site via our external apply online option, you are responsible for maintaining the links and for the content of your advertisement and the linked site. We may remove from this job site any advertisement which contains content or links to a site which, in our opinion, is defamatory, illegal or objectionable or will bring this Website into disrepute.

You will indemnify us from and against any claims or liability arising from content or links contained in your advertisements.

Rights in the database

Database rights and all other applicable copyright and intellectual property rights in the candidate database belong to The Return Hub, a limited company. You acknowledge that you do not acquire any rights in the database or its content and that your retention and use of the database and its content is governed by these terms and conditions.


Passwords are for the sole use of the person to whom they are issued. We may deny access to a password if we reasonably believe that it is being used by an unauthorised person or that the user is breaching these terms and conditions.

Media Usage

We operate an ‘opt-out’ case study policy. From time to time, we publicise our work by listing the names of companies who we have worked with. We reserve the right to use your name in PR and marketing including, but not limited to, printed marketing materials, publications (internal and external), in electronic format, on our website, in video or internet projects, or through the media unless you choose to opt-out – in which case notify us at your earliest convenience by email at marketing@thereturnhub.com

Customer supplied content

  1. These terms and conditions apply to all Membership Spotlight partner pages (‘Spotlight Partner Page’) and other material accepted by The Return Hub Ltd for display on any of our websites. By agreeing to the membership  you accept these terms and conditions as principal, even if you are acting as agent or buyer for the third party advertiser.
  2. To cancel or alter a Spotlight Partner Page you must inform us, in writing by email at marketing@thereturnhub.com and allow 2 weeks for changes to be activated. 
  3. You are responsible for the content of material supplied by you and for ensuring that you have the right to supply it to us and that it complies with all relevant legislation and codes of practice. If we receive complaints about any material or its content we may, at our discretion, remove the material from display without reference or liability to you. You will indemnify us against any claim that the material infringes the intellectual property rights or other rights of others or is defamatory or otherwise offensive.